Returns

If you are not satisfied with your purchase at PORTONOVO, we obviously regret that. You can return it. Make sure that the article is returned undamaged with labels within 7 workdays and you include your order number. Please notice that we will refund the returned product but we will not pay the shipping costs for the returns. 

You can either send or deliver your returning good(s) to:

PORTONOVO, By Mezzavalle

Singel 350
1016AG Amsterdam
The Netherlands 
Tel: +31-20-4204077 

For assistance, questions about your delivery or information about returning goods send an email to info@bymezzavalle.com.  You can also call +31(0)20 420 40 77 from Monday to Friday from 11 am to 5 pm (CET). 

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